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Justfly has the worst customer service I have ever experienced!(Yes, worse than phone providers.) I tried multiple times over multiple days to deal with a cancellation due to covid-19. Every time they either told me they could not do anything and immediately hung up, or my call was dropped immediately after entering my reservation code. I finally directly called the airlines, and they immediately resolved the issue. I will NEVER use this Justfly(or Flighthub) again-both are owned by the same company.
James E.'s review of Justfly.com earned 36 Very Helpful votes
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Do not buy any thing from this company even if it is free. Useless agent, useless managers and...
I will never use Justfly again, this is the worst airline ever. No customer service at all. I...
