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I wish I would have read these before spending $2800 with them, I only received some of the order and what I did receive was in bad shape, the worst QC I've seen. I contacted them by e-mail no response, multiple phone calls and I still have not talked to anybody that knows anything. My fear is that if they don't take this defectively manufactured frame back I'll be stuck with it, and if they charge me shipping I'm out of $300 bucks I've already paid $125 in shipping cost, so to send it back and ship a good frame it will be twice the cost of the frame. They didn't send exhausts or covers, but they charged me, also was a missing fuel tank. I'll revise my review if they contact me and do the right thing by shipping the missing parts and exchange the frame, without incurring additional shipping cost. We will see, but after reading the reviews in worried. GoKarts USA please contact me, James D
Tip for consumers:
Only if you can pick up in person to check the stuff before you pay.
Products used:
Half of the stuf that was sent.
James D.'s review of GoKartsUSA earned 2 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
Hello James,
Thanks for your Review,
You were not completely happy with your Mini Bike frame so we exchanged it.
Sorry for the hassle, and the late reply
We don't really use Site Jabber
Consequently we see a lot of reviews we have not responded to.
We use Trust Pilot to collect our reviews.
Also, we have a Help Center where customers can get instant support online.