James C.

I purchased tickets through stubhub for a football game 700 miles away from my home. I am very detailed oriented and the fact that I was traveling so far for the game made me even more attentive to my purchase. After I finished entering my credit card info and completing my purchase the receipt that was revealed on the next page was for a previous weeks game. Figuring there was some kind of system malfunction and it would be a quick fix for stubhub I called customer service. After their "technical team" reviews the purchase they say that I am at fault and the easiest fix is to just resell the tickets on their site again. I had to file a complaint with my credit card company to suspend the purchase. Their site and app has been glitchy for a while now and they won't own up to their technical mistake. STAY AWAY FROM STUBHUB PURCHASES.