For Business
Write a Review For Business Write a Review
Thumbnail of user jamesb3258

James B.

Contributor Level

Total Points
85
0
1

1 Review by James

Kiehl's

  • Kiehl's

“WORST CUSTOMER SERVICE EVER!”
6/15/20

Two weeks after ordering and paying, received order cancelation. Wrote email explaining what happened. They gave a promo code to apply, it never worked. Wrote email, they suggested to buy first and they will aply credit in two days. Three weeks later after 3 emails, and repeating promises, they suggested to call them instead. Two hours waiting on the phone, spoke to two agents, they promised resolution. Nothing in sight... Opened a dispute with credit card... DON'T BUY ON LINE! THEY ARE THE WORST!

  • Comments (0)
  • 16.3K Views
Helpful  (5)
Thank you

James Has Earned 5 Votes

James B.'s review of Kiehl's earned 5 Very Helpful votes

James hasn’t received any thanks yous.

James doesn’t have any fans yet.

James isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ellenyhung
Ellen H. reviewed Kiehl's
4/16/24

Their products are fine but I will never purchase anything from their website because of their...

Thumbnail of user tracys1606
Tracy S. reviewed Kiehl's
1/20/24

I don't even want to go into the bad experiences I had trying to order direct for the BOGO on a...