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JamelBlount B.

Contributor Level

Total Points
184

2 Reviews by JamelBlount

  • Prep Sportswear

11/12/21
Verified site experience
Reason I chose this business:

Selection is vast

  • Foot Locker.

7/9/20

Due to the pandemic online shopping was my only choice when it came to purchasing shoes. This is something that I would normally never do without trying on the shoes first. The order was put in and the wait was on. Upon arriving the shoes were as depicted online as far as brand, color and size. When I tried the shoes on the left shoe fit, the right shoe was a little tighter than the left. I loosened the laces and that seemed to fix the problem that I believed was from the shoes being new and not broken in. I put the shoes on and went shopping with my girlfriend then returned home. The top of my right foot was in pain from the shoe, and there was pressure on my toes as well. The next day I wore the shoes indoors only to try to break them in even more. Same pain and pressure from the right shoe. I immediately returned the shoes. I never received an email so I called to see if the shoes had reached foot locker. I was told that they had and that the warehouse was processing the return and that I would receive an email. This was about a week after I returned the shoes. Two weeks later I still hadn't received an email. I placed a call to a number in New York for foot locker corporate office and left a message and my number. I received a call today explaining that The shoes were too damaged to return. I literally wore them once outside to a grocery store and once inside my house. I had knee reconstruction surgery on my left knee so I do not play sports nor do I do any running of any sort. I am 6'4" tall and I weigh 230 lbs so I am not obese and did not put any abnormal stress on this pair of shoes. Why foot locker would not return these obviously defected shoes is beyond me. Their actions shows their greed, ingratitude of patronage and thoughtlessness of the pain and loss of funds spent on their defective product. This is what you can call a learning lesson for myself. I love to wear nice gym shoes and spend good money at various athletic shoe stores. I have spent thousands at foot locker alone throughout the United States as I have moved frequently being a military veteran. Lesson learned, I will not spend another dollar with foot locker nor any company affiliated with foot locker again and based on their reviews on this site they need to get their affairs in order and serve the people that keep their company afloat with more respect. You just lost a customer.

JamelBlount Has Earned 24 Votes

Jamelblount B.'s review of Foot Locker. earned 24 Very Helpful votes

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