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They will not give you your money back for packages lost in delivery. They'll spin it on you, claim that they'll investigate and hold up a refund for weeks. Constantly say, "please allow more time for delivery" (mind you-I've sent over 25 emails and months have passed-no phone # btw) until you finally give up and let them keep the money. If you buy something at ASOS, it's a huge risk as you'll likely lose your money. I'm not the only person. Check the other reviews.
Tip for consumers:
Don’t buy from here: if your package doesn’t get delivered: you won’t get a refund because they have to investigate: likely will stop responding after you give up and your refund won’t be processed.
Products used:
None, they never delivered and are holding up the refund
Jake S.'s review of ASOS earned 44 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
