Thumbnail of user jakem121

Jake M.

Contributor Level

Total Points
85

1 Review by Jake

  • Stripe

11/27/18

Don't EVER use this company. Doing so will put your business and your systems at risk. No chargebacks and no complaints and a prosperous 2 year relationship equates to your organization being shutdown and only having 5 days to find another payment provider, offload all of your accounts, card information (which they don't let you export), subscriptions, deposit and payout history and the like for hundreds (possibly thousands of accounts--depending upon your size). They have NO phone support. Their blog article and claim to phone support is a lie. This is the worst experience I've ever had with a vendor. Beware. Go to Paymentcloud or SpotOn or Square. Square never did this to us. More information and stories like mine coming soon to stripesucks net

I now have less than 5 days to move over all of my customer profiles, payment information, subscriptions and products, deposit and payout history and the like. That's hundreds upon hundreds of accounts!

We're a local Technology Consulting company offering in-house services to our clients. If you do ANYTHING in IT -- this is NOT the Merchant for you.

If my story and the stories on the internet are any indication as to this companies baseless accusations and carlessness for your respect and business--this is NOT the Merchant for ANYONE.

They are dishonest (no chat--no phone number). Oh. You think because of their lying blog article you get phone support when logged in? Nope. Dishonest. Check 1. Too large to care about your micro-business or small business. Check 2. Slow response and unwillingness to provide substantial information or work with you to come up with a viable solution. Check 3. Useless. Run. Run far, far away.

Also, if you're reading this and you're pissed, Make a youtube video--tag stripe in it. Google loves video. I'll work on getting all the bad reviews in one place. Email me: *******@pcprojectsllc.com

Jake Has Earned 5 Votes

Jake M.'s review of Stripe earned a Well Said vote

Jake M.'s review of Stripe earned 4 Very Helpful votes

Jake hasn’t received any thanks yous.

Jake doesn’t have any fans yet.

Jake isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user fxpcloud
Paul F. reviewed Stripe
4/10/24

Unable to obtain any level of support, no phone number to call, online chat to machine learning...

Thumbnail of user marco139sa
Marco F. reviewed Stripe
4/3/24

Let me paint a picture of the nightmare I've endured with this despicable excuse for a payment...