I found out about this company thru my coworker, who used them about a year ago. He told me that they are Pittsburgh based, but help people nationally.
I gave them a call and spoke to an agent for about 15 minutes, asking him all kinds of questions. He was courteous and funnily had the patience for the weirdest questions i had posed.
I didn't hire them right away, since i had to do my DD.
Anyhow, a few days later I paid a fee and we got started. Personally, i didn't have much luck with getting the unit rented, but luckily, with the effort of Take Over Lease, my 2 bed 1 bath unit on Gold Street, NY got filled within just 9 days after 4 of their leads came by to view it.
That was not bad at all. Most NY agents would have charged me close to 3 times what i paid to TakeOverLease.
So, bottom line is... communication was pretty good, they delivered on their promise and i would certainly recommend them to anyone who wants to get out of their apartment lease without any penalties to their landlord.