Jake B.

Ordered a few shirts on 6/12/18 for a birthday party on 6/24/18. If you think that 12 days will be plenty of time you would be wrong. My order was canceled with no update what so ever. No email, call, text, or even smoke signals given. I had to call in days later just to find out that my package wasn't even being shipped. I then replaced my order with customer service rep Clint on Wednesday 6/20/18. We changed my shipping to a two day shipping "free of charge" he said. My order was to be shipped to my office. When Clint refilled my order he put down my office suite # as the street address. He also changed my order from a business to a residential order which changes the delivery time to arrive after the office is closed. It is now 6/26/18, my package has been in town (Pittsburgh) since Friday 6/22/18. Now the only option I have to wait 3 more days to exceed FedEx shipping standers and will finally have the opportunity to go and pick it up in person. This completely eliminates the whole reasons for online shopping. Its funny how willing they are to take your money yet do nothing to help your situation when issues arise. Every comment on here is the same thing over and over again. It is clear that this is an issue that the company has no interest in fixing. SAVE YOUR MONEY. SAVE YOUR TIME. SHOP ANYWHERE ELSE. Whats funny is how right below this box is and "Order ID" section. I don't even know what my order number is because Fanatics refuses to send email updates or verification. Good luck to all who are just like me and didn't read the reviews before placing your order.