I double booked a plane ticket that was worth 600 dollars. I called the airline company and they said they confimed refund. But travelgenio for one year, they have been telling me that Atlas Global don't get back to them.
DO NOT BUY TICKETS FROM THIS COMPANY.
Hi Jak A. Of course we can help you with your booking rembursement. Please note that repayment depends on the airlines and each of them have different administrative times. Please send us a mail to customer.service@travelgenio.com with your booking code and we will see your rembursement status and the approximately management it will take. Regards