Sally K.

I like the 24 hr cancellation without loss and the customer service isn't bad either. For years they have delivered consistent customer service and comparable prices. I prefer to fly Delta and they have fairly good availability on Expedia. I'll stay with them but being an informed traveller I will keep checking other sites as well. You never know what might pop up! Otherwise I'm a loyal customer.

Poor service from via their Contact Us number. They put me on hold and hung up. This happened twice, the third time I got through but it was a waste of my time. I received no help. They sent me a coupon code with an order. I read it thoroughly and placed an order that met their exclusions so it should have posted to the order. It would post then disappear then post then disappear. They could not help me on the phone and seemed miffed that I called. After 2 hours of this I finally gave up.

After reading some of the other reviews here I see I was better off not buying from them again!

FullBeauty offers a shipping "club" that is supposed to allow $2.99 shipping for all orders and FREE returns. What they don't tell you is there is a long list of things that don't qualify for the shipping club and that includes ALL of the third-party sellers under their umbrella! Guess what clothing lines are the most appealing? You got it, the third party offerings. So if you pay $19 for the club membership (annually, renewed w/o your permission), you won't always get what you thought you were getting when you signed up. Read the small print. FullBeauty's shipping prices are ridiculous to begin with and they know it so they try to make their "shipping club" look like a great alternative but it is ONLY IF you can use it when you need to return something and IF you shop with them frequently.

Let me add that the quality is poor. Cheapest fabrics or cheap imitations of good fabric and mass construction means poor fit. Like so many online clothing sellers, they use models that are tall and have good hourglass figures so if you are not in this category, the clothes will not fit like they do on the models. Their "close-ups" of the clothes does not show the weave of the fabric so you don't see the thin, cheap fabrics until you receive it in the mail. We all know colors are hard to capture pixel quality on computer monitors vary. But when light comes out dark or soft comes out bright, something is amiss. They alter the photos and Photoshop everything from wrinkles to aspects of color. They utilize toxic (in my opinion), fabric stabilizers. These stabilizers allow fabrics to travel from Asia by boat without getting mildew from the inherent humidity. It also gives the fabric a more expensive appearance of quality and that quickly disappears after you launder it.

Even the reviews are questionable and range the gamut from 1 to 5 stars for the same clothing item. The information tells you nothing you can base an informed buying decision on. When it fits one but not another and they are both the same size, there are a lot of variables going so you can't depend on that information. If one says the fabric is "nice, not cheap" and another says it is "cheap quality" it is apparent again that you can't depend on the information and the star "rating" average is skewed by the variables. So the message then becomes buyer beware, you may not be getting what you think you are seeing. Nothing beats being able to judge fabric for yourself in person by touching and trying it on.

Add to the risk of ensuring the quality of what you are buying, the taxes you are being charged (more and more states are signing on to collect tax when they see how other states have been profiting), postal rates that rise annually and the lack of customer service, it truly puts buying online in a different light. As for me, I refuse to shop at the first sign a business thinks I am stupid enough not to read the fine print and that I am an intelligent, informed buyer.

Began shopping when they first opened and been faithful since. I love the surprises when I go in, i. E., top of the line sports socks cheap and when they're gone they are gone. But when I happen upon a deal for something I need, great warm fuzzies take over and you absolutely love the store. Fortunately staffers are paid well so they are pretty happy and willing to help out though you don't need them often. If Costco doesn't have it then I have to go shopping around, something I loathe. Did I mention they stand behind what they sell? Fabulous!

See it, love it, buy it. Don't like it? Have UPS pick it up or you drop it off, fast return, little to no waiting. It just doesn't get better than that. Besides I've never seen such a lovely selection.

With their product guarantee you can't go wrong. Granted, you pay for it up front but you are getting quality and peace of mind. Old fashioned customer service, made in USA, can't be beat.

Love a good deal especially if the quality is good but Macy's pricing practices are downright maddening. I've bought something only to find it 50% off the next week! It is not at all convenient to return things and returns drive everyone's costs up, including prices consumers have to pay. I respect retailers who deliver quality at a fair price to themselves AND the customer.

I've bought lots of times from Zulily and what I have learned is to shop name brands only. I read a lot of reviews of the cheap workmanship/fabrics their low priced clothing is made of and my experience has been the same. If it is a brand with it's OWN website, it is a safer bet. I only wish a $20 dress would look as cute in person but it never does and there is no return policy so buyer beware!