I ordered a stroller and after having it for a month the break broke (wasn't happy because it was expensive) they told me that they have never had that happen before and they sent me a new break for free! And it came in no time!
Absolutely LOVE their products! Their foundation feels as though there is nothing on your face. The pressed powder is my #1. ONLY use their epic mascara because it's fantastic! Every single one of their products are worth the money!
Got a mom sweater and absolutely love it, my package got lost somewhere and they were very helpful had a new sweater printed and shipped and i didnt have to pay anything extra :D