Jaime R.

Update:
After leaving this review I was contacted by the social media team (and finally someone that was helpful). This order was refunded and I placed another order that delivered today. The cards are now printed and cut correct. I know a lot of people complain in hopes of getting free stuff, but I guess they'll try to make it right if you have a legitimate claim. A shame it takes leaving a negative review to get someone to actually look at the order.

If I could give the social media team a separate score it would be 5, GotPrint in whole - 3, so 4 stars.

Previous review:
Customer service is abysmal. We have used GotPrint on numerous occasions without issue. The most recent order was printed and cut poorly and their customer service is useless. After numerous emails all they have given me is excuses for their poor work. If you think you have found a printer that will stand by their work, think again. The second you have an issue you'll be back seconding my review.