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Jaime L.

Ontario

Contributor Level

Total Points
81

1 Review by Jaime

  • BestCanvas.ca

1/10/22
Verified purchase

"Guaranteed to arrive before Christmas" with no shipping information, turned into "it won't arrive until January" and suddenly they did have shipping information to offer weeks later. Then, the package never arrived! What a horrible experience for Christmas. Bestcanvas.ca is not a Canadian site, it is based in the United States. If I was not given so much false advertisements and lies, I would never have ordered from this company.
If you are Canadian, it is likely in your best interest to avoid this company as they have been of no help to me this entire experience. They have done nothing but lied

Tip for consumers:
If you’re from Canada, this is not the place to get your order from. Don’t fall for the .CA web address, they are not based in Canada. They also have horrible customer service.

Products used:
Nothing arrived. I have nothing to show for my purchase

Service
Value
Shipping
Returns
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Best C. – BestCanvas.ca Rep

Thank you for your feedback. We apologize for the inconveniences caused by the delivery of your shipment. In order to process your complaint, please send a short email to our customer service. We kindly ask you to also mention your order number in the email. We will check the status of your shipment and solve the problem as soon as possible.

Jaime Has Earned 1 Vote

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