Jae H.

First and foremost, they do not have a customer service line. If you have an issue or concern, you have to email them. Then you have to wait 24 hours for them to get back to you. Garbage. Moreover, they take 20% of sales, which is quite high in comparison to other selling sites like eBay, mercari etc. Mercari is crappy too by the way. Buyers want to pay as little as possible for everything. They don't take down unfair reviews of items from buyers who rate on fit, or lie about item specifics, or say they received an empty box etc. Scamming on the site from buyers and sellers is atrociously common. There's a lot of counterfeit luxury items. I've even heard of poshmark employees buying luxury items from other sellers and having the sales canceled to steal the items. It's difficult to tell who is a trust worthy buyer, as, sellers are not allowed to rate them. If buyers do not go back on the app/ site to press that button that says "accept", when they receive their orders, the sellers have to wait three days to get paid. From the buyers' side, it can be really difficult to return items. If you purchase something, you have an hour window period where you can cancel the order. Otherwise, you have to wait 7 days to cancel, or, have it shipped and then wait a few more days to receive. Especially, if the seller doesn't respond to messages. Shipping fees along with taxes are outrageous now. You find an item for $25 you end up paying $35/ $38 for it. There are scammer sellers on the site, and sometimes, they're hard to detect unless you read each ones love notes
(reviews) before you buy. If you're not happy with your purchase you have to keep it anyways. Good luck trying to get a refund on an item that was improperly described or damaged. I would not recommend anyone buy or sell on this site. You're better going to a thrift store. Or, even low cost shops that sell brand new, name brand, items they buy at low prices from the high end stores at seasonal sales. Poshmark needs to go away.