Hey so I bought a 12 month xbox live subscription from this place. At first I got pretty scared because I bought it with paypal it didn't go through then i bought it with my credit card. I was pretty sketched out when both came back responding asking for a passport and other vital info. I looked on this site and others and thought that for sure i was scammed. But after going through the customer service through email (they replied like 6 hours later and the guys first language definitely wasn't english, he spelled hello hallo along with many other spelling and grammar errors, although he was understandable.) I found out that you can phone verify which is super easy compared to the passport thing. I would 100% avoid the passport thing because that is way to freaking sketch, but the phone verification is easy. the guy at customer service refunded my one payment and put through the other. Overall i am satisfied although i would be very wary of sending them any passport, photo id or or signature info. stick with phone verification. The card i got worked great.