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Jade L.

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1 Review by Jade

Kate Spade

  • Kate Spade

“Never again - Terrible online shopping and customer service”
9/15/17

They put a hold on my gift card balance after the website failed to process the order I placed. Called customer service and they told me it would take 3-5 days to reinstate the funds so I wasn't able to re-submit the order during the stated sales period. Customer service could care less and said nothing more they could do. Not a fan of Kate Spade products and just trying to spend the gift card I got but would not shop here again and definitely not recommend to anyone.

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