jada j.

Ok, let me first say, Im the biggest Negative Nancy on the planet. You can check my Yelp page, and all of my Amazon and Ebay reviews. Im rarely happy with anything. But I do like Torrid. Yeah, they put way too may sculls on their clothes. But Iv personally never had a problem with returns. Store back to store, or online back to store. It gets such high marks cus they have such fashionable jeans that have TALL length. Im a tall AND big girl. Its nearly impossible to get a pair of pants with a decent inseam. Also big points go to them, because anytime I bring my skinny friends or family shopping with me to Torrid, they end up buying more stuff than me. Not even sure how thats possible. Is it my favorite Big Girl retailer? No. But I have no beef with them. And trust me, thats saying something.

I dont shop LB often, only cus I cant afford to. But anything I have ever purchased always gets compliments. As others have stated, free shipping to a local store is awesome. I live in an apartment complex and don't feel safe having packages on my doorstep.
The only thing I could nit pick at, is some clothing isnt consistent. I purchased a black and gold chevron maxi skirt to die for! Loved it so much I went to my local store to get another color. The one from my local store was made of a different fabric, and while not ugly, just wasn't as nice as my online skirt.

I ordered several hundred dollars worth of clothes for my upcoming vacation. It all hinged on a waist trainer I also purchased from them. Imagine my displeasure when all my items came except the waist trainer! I called to inquire and the lady was rude before I could barely tell her what happened. She began by saying and I quote "Dont even think of returning your stuff, cus you bought it on clearance and its not returnable. So you cant return it!" Oh wow, who said anything about returns?
And this brings me to my next point: All the stuff I purchased except for a couple pieces were OBVIOUSLY previously worn and were returns. If I could post pictures I would. I purchased two pair of shoes and the bottoms showed obvious wear of someone walking in them. Completely scuffed! One, may be a fluke (not really). But two?! A dress showed thick straps in the advert, had none when it arrived! I have a feeling at some point AS got purchased and turned over to Jhina, cus back in the day their clothes (even sale items) were the bomb. Now they are the bomb for the wrong reason. Iv moved all my business to Layne Bryant. Ill never shop AS again.