Jacqui L.

If I could give this company a minus 100 i would I must have sent at least 50 messages on tickets they take days to respond and generally when i write from this page. They changed my original order and there was less items on it as some out of stock but the total remains the same? Work that one out. They took my money straight away but say it will be 5-25 for refunds? They shipped y stuff in 2 i got the first which was mainly clothes and just awful so now i am worried about the quality of the lights and taps i ordered. I complained yet again about the quality and sizing and No response. I order 3 lights to go over an island and they sent 2 no good to me i have pointed this out at least 3 or 4 times nothing! They keep saying they going to refund this that nad the other but nothing hitting my bank. MY ADVISE DON'T USE, TRY DHGATE GREAT SERVICE THERE! I am very worried i spent 989. On this site and i am trying to get a refund as all the items are out of stock. I am going back and forwards on their bloody tickets system, for days getting no response... now they saying they will cancel the order and it will take 2 days to show on the credit on their site then you have to draw down which can take 4 to 5 days. This has been going on over a week alreay. Now i read these reviews...