A hotel was advertising availability on the night I booked. I couldn't get access into the property and was advised I would be charged my full fair for a no show. Stranded I went to a nearby hotel which luckily had a room available. Bookings.com refunded my fair. It is a shame that fraudulent or untrustworthy hotels thwart the system with bookings.com - I recon it is the actual hotels and not the third party that is to blame for most negative reviews on bookings.com