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Jacquelinne V.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since January 2020

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1 Review by Jacquelinne

I placed an order (1/10/2020) for 4-7 business day delivery but when I checked status of my order it said estimated shipping date over a month after I placed order (2/20/20), which it didn't tell me before checkout. However, they did refund all my money even though it had been over 24 hours after I had purchased (their policy states order has to be canceled within 24 hours of placing order to get full refund).
LightInTheBox F. – LightInTheBox Rep
Dear Customer, we would really like to help, but we found out you left this review without any order number.
We feel sorry for that. Please, could you provide your order number?
For us it's important to assist you and solve your problem. Thank you.

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