I ordered my daughter a prom dress on May 11th 2015 and the dress arrived within a fortnight. The front of the dress was badly made and you could see the boning through the front of the bodice. I have e-mailed them many times and have not received any reply. The web-site is very professional and convincing explaining all the procedures to go through if you want a refund, unfortunately you hit a brick wall with any customer service. I doubt if I will get a refund which was £69.00. PLEASE DO NOT BUY FROM THIS WEBSITE!