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3 Reviews by Jacqueline

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Up until now I've been happy with their products and service. I recently called them to find out why my monthly payments amount had not gone down. According to their chart anything under $500 should only be a minimum payment of $40 per month. Anything over $500 is 10% of your balance. What it does not say is that once you are over $500 you will continuously be billed 10% of your bill until you reach a balance of 0. At one time my balance was $755.60. Now even though it's almost down to $400 I am still being charged $75.56 and not $40 as their website states you'll be charged. Don't let these guys fool you.

Best Buy

Best Buy


I purchased a Hamilton Beach-Artisan Bread Maker a week before Christmas as a gift to a friend. Unfortunately she was in the hospital only only recently was able to try it. The thing is garbage. It doesn't mix properly and the bread comes apart like string cheese. So I printed the only available return label they had and packaged it back up. I had my husband drop it off at UPS.
$60.00 it cost. My husband was under the assumption I was being reimbursed so he went ahead and sent it. When I found out the price I called Best Buy asking to be reimbursed for the shipping. I was told not only would I NOT be reimbursed for the shipping but that even though the defective product was only just recently used for the first time they will not accept it back and it would be returned to me.




My laptop seemed to be running slow and kept getting a pop up saying my driver is out of date and must update it. I'm not a very computer savvy person so thought it was something I must do. So I called the number provided. $24.99 is what they tell me. So this I paid and also gave them access to my laptop. They then tell me and show me a few things on my laptop that are very bad and must be removed. That package cost me $139.99. Which also came along with their antivirus. Two weeks after this I went to do a scan and it was unresponsive. I contacted them and was told how to uninstall it and a link to download another. I did so. Still unresponsive. I gave them access to see what the problem was. They worked on it constantly uninstalling and reinstalling it. For two days this happened. When I seen them download something to TWEEK WINDOWS I put a stop to it and told them just to activate my windows firewall and would deal with it later. They have claimed that their server is down and will contact me when an update is available. I had to have Microsoft undo everything that they did to my pc and it was a huge mess. Stay away from these people.

Jacqueline Has Earned 10 Votes

Jacqueline C.'s review of Masseys earned 2 Very Helpful votes
Jacqueline C.'s review of SlimWareUtilities earned 7 Very Helpful votes
Jacqueline C.'s review of SlimWareUtilities earned a Well Said vote

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