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Jacqueline B.

Contributor Level

Total Points
85

1 Review by Jacqueline

  • Goodnight Macaroon

2/8/20

Let me start off by, the only reason they have one star is because I want to share my review. They do not deserve to stay in business.

I am completely dumbfounded by the customer service a company can have. I wish I came across all reviews before purchasing from this company. I will never buy from this company again. Their clothing may be adorable but the way they treat people is unethical.

I returned an item back in January, left several messages with the company for them to finally email me back weeks later. Never did they apologize for there mistake nor have they responded back to help resolve the problem. They had an excuse for every which way the confusion may have happen except for themselves and owning responsibility for their actions. Not only do you have to pay shipping to return it. But then they tell you they will take an additional $20 for shipping handling on their behalf. I have never been so disgusted before with a company than this one. They should not be able to operate. As of today I am still waiting for a response, & since January 3 Shipment was delivered to their facility. I still do not have a refund nor any communication. I beg of anyone reading these. Do not help this business grow, they have NO MORALS!

Jacqueline Has Earned 5 Votes

Jacqueline B.'s review of Goodnight Macaroon earned 5 Very Helpful votes

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