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Jacob S.

1 Level 1 Contributor
  • 3 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Computers & Technology, Shopping

Member since November 2019

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    91

Review Distribution

3 Reviews by Jacob

1/22/20
Edit: After working with other printers, I now realize that Jaws Tec is a great value, regardless of their lack of customer service. Give them a try.

Original: Their upload system had multiple errors and took multiple attempts to get to work. When I received my invoice, it had errors in it. I contacted them and they didn't care to take any responsibility for their own site.
Then they sent me an incomplete set of parts. When I contact them again they said since I'ordered in bulk'(I didn't want to. Refer to the first comment) that they are not able to inventory the order, basically reflecting any responsibility for another mistake.
If I had to guess, I would say that they have no interest in having me as a customer.
amyk343
Amy K. – Jawstec Rep
Hi Jacob! I sent you an email yesterday morning offering to reprint your missing part. When you place an order in bulk (meaning multiple parts in one file) our team does have a problem inventorying them all as I had mentioned to you. As soon as you send me the individual file of the missing piece we're more than happy to reprint it for you. Please see the email below in case it might have gone to your spam folder.

Hi Jacob,
We can reprint your part but I need to you send me a file of the induvial missing part. When you order in a bulk like you did our team has no way of doing inventory before ship. Once you send me the individual. Stl file for the missing part I will get it going for a reprint.

Thank you,
Amy
11/28/19
This site makes it really easy to find a material sample while the client is in the room with me. What type of stone do they want on their home? Well let's take a quick browse.
11/28/19
Once you are on their email spam list, there is no escaping. No amount of unsubscribe will help you.
rebeccal10
Katherine L. – Banggood Rep
Dear Jacob S,

Thank you for choosing Banggood and sorry for any inconvenience caused.

If you need to unsubscribe the newsletter, we recommend you contact us with the links below.

We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

Jacob Has Earned 7 Votes

Jacob S.'s review of jawstec.com earned 2 Very Helpful votes

Jacob S.'s review of Banggood earned 5 Very Helpful votes

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