Jacob R.

I requested my scores to be sent to a college for my graduate application, and I even paid an extra $30+ for rush order which was supposed to be sent in 2-4 business days. It has now been over a month and the university has not received anything from them. I have called on about 6 or 7 different occasions throughout this time frame and can't get any answers from customer service. They have told me that they send it to the Escalation Department and that they write a follow-up and that I will receive an email and I never do. I have now missed my application deadline and they have costed me a full semester of college. I wish I could rate them less than 1 star.