They cancelled my order and said they also cancelled my account and putting me into fraud and said I could not order from them whatsoever and if I tried to reopen a account they would cancel it again such a huge headache over the phone with someone I could not understand they told me they are part of Amazon and I asked if there was any way to fix my account they said it would just be best to order it somewhere else so I will never order from them or Amazon again worst experience but now from reading other reviews I am glad they removed my order because I feel I would have never received it so in that sense I thank them for ending my frustration sooner.