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I tried to purchase a bottle of supplements to give to a friend as a Christmas gift. I immediately got an email saying my payment was received, yet nothing was delivered. Once it was clear I wasn't going to get my package by Christmas, I asked for my money back.
However, despite the fact that they hadn't even shipped it yet, they wouldn't give me my money back. They even tried to blame the poor shipping times on echeck processing speed, even though I have an email proving the echeck was processed on day one.
They shipped the product anyway against my express wishes. They could have listened and cancelled the order without any problem, but they were too greedy. The ONLY reason they're getting two stars is because they didn't just take my money and run, but this is the next worst thing.
Tip for consumers:
Just make sure when you buy something that you definitely want it, and that it doesn't matter when you get it. If it's something you want by a specific date, don't trust them; it'll probably get shipped at least a week late. I was told I would receive my product in 2-3 business days. It took almost ten.
Products used:
None. I don't even take this particular supplement, it upsets my stomach. I'm saving them for the next chance I'll have to give them to my buddy.
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