Member since November 2018
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Adore me is a horrible company. Do not order with them, especially within Canada.
My first order with Adore Me when I signed up with them as a V.I.P went fine. I got my order within 10 business days, with all the items that were ordered, in a nice protected box, and reasonable quality. (Not to be compared to La Senzas or Victoria Secrets quality, though).
Now that I've ordered with them a second time I'm being completely ripped off. I placed an order on October 15th. The expected arrival date was supposed to be on October 22nd-25th.
It is now November 7th and my order just showed up at the door. In a demolished box. And a receiving fee of $65 and change. ????!!!!! I refused the package and called the company immediately. Apparently I have to pay the shipping fee, they won't pay for it, even though I paid for shipping when I processed my order. What's even more frustrating, is they are going to have to pay for the shipping regardless when it gets sent back to them, so why not just make your customer happy and pay for the shipping as promised?
The box is on the way back to them. Even if there wasnt an absurd shipping fee I would have probably refused it anyways because of the quality of the box; I'm sure there is missing items.
They will not issue a refund. I am now out $167.98 Canadian for only 2 sets of lingerie. (They get you with low advertised pricing in U.S currency). I never expect to see that money again even when they do receive the box back.
I can not believe they expect me to pay $240 for 2 sets of lingerie. I could go to a designer boutique and pay only a slight bit more for much better quality and service.
This company has turned into scam artist, caused me an unnecessary amount of stress, and literally robbed me of my money.
F you Adore me.
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