Two months ago I made my first buy in Ozzgeek I bought a $200 cellphone. I had an issue with my phone and they offer to resend the product and refund the shipping costs. I didn't take it because it would take so long, so they offered to send me a partial refund in order to repair the phone locally and I accepted. The communication with the seller was very fast and fluent. I will definitely buy in Ozzgeek again...