Jackson M.

Genuinely the worst company I have ever had the experience of coming in contact with.
I paid for priority service which claims to get your passport and visa back to you in five days. The VFS has not only failed to return my passport to me in two weeks but the country I applied for a visa from has informed me that I was approved for my visa. So, VFS only needs to put my passport in a prepaid UPS envelope and drop it in a mail box. The VFS has failed to complete this action for a week. Further, I have reached out to VFS customer service multiple times and investigated other avenues to contact them and have heard nothing back. The VFS has shown to be incompetent and have terrible customer service.