We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Jackson C.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since April 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    70

Review Distribution

1 Review by Jackson

4/4/19
Totally unprofessional Seller and the returns experience was the most horrible.

We returned the defective item via NinjaVan (who made the mistake of delivering the item to my house/Buyer).We then had to personally make a trip down to Seller office at Sim Lim Square to return the item in person.

One week later, we receive an email from the "professional" Lazada robot team telling us that the dispute case is closed!! And reason given : Buyer did not return item. The best part, we cannot reply the email because its auto-generated.

I find this entire experience extremely unfair to the Buyer and so unprofessional. I would NEVER buy again from Lazada or this Seller. This is a SCAM to put it simply.

Right now, i have ZERO options and NO recourse to either Lazada or the Seller. Talk about fair market practices. Talk about good conduct. The way we've been treated in this entire process is the WORST and i'm so disappointed by Lazada.

Jackson Has Earned 1 Vote

Jackson C.'s review of Lazada.sg earned a Very Helpful vote

Jackson hasn’t received any thanks yous.

Jackson doesn’t have any fans yet.

Jackson isn’t following anybody yet.

Similar Reviewers on Sitejabber

roberts3479
7/4/20

I have been writing to Lazada to get my refund if $468 for almost a month now. No action taken....

chet3
6/30/20

I have not received myOrder no. 308388332310331 from Lazada Thailand which I order during...