Jackson B.

I bought 2 tickets on the footballticketnet.com website several weeks in advance to see FC Barcelona vs Atletico Madrid in Barcelona on September 21,2016 for $910 USD. My suspicions were raised almost immediately when they "confirmed" my purchase but in fact would not or could not give me my seat assignments or my actual tickets at that time. As per their instructions, I had to wait until a day or two (or even the actual game day) to have my tickets delivered to my hotel.

The day before the game, they emailed my tickets that had a face value of 390 euros, basically establishing that I had paid more than double the face value of the tickets. What really aggravated me was that on the same day I received my tickets, every tourist booth in town was offering the same tickets at face value, said tickets having been released by the team for last minute sale. I also received an email from the teams website advising me that they had tickets for seats all over the stadium for sale at their face value.

So here's the scheme: footballticketnet.com doesn't own any tickets to any event. What they do is take your order and your money in advance, and IF they can fulfill your order from the unsold tickets that they know the team will be releasing at the last minute, then they'll buy your tickets from the team and send them to you in an email. Of course, as they state on their website, they don't guarantee that they'll get you two tickets together. Of course, single seats are 90% of what the team releases at the last minute, and my sense is, as evidenced by other reviews herein, that they'll send you whatever tickets they can get, and it will be up to you to accept them, or lose your money completely as you've already paid (double) in full.

My advice: a) Don't buy any tickets from any website that can't guarantee your specific seat assignments at the moment of purchase, and b) Sign up to receive promotional emails from the team's website, and c) Some tickets for even so-called "sold out" games will be available on the day before or on game day itself if you're patience, ESPECIALLY if you need only a single seat or you can accept seats apart.

I expected to pay a premium for using a ticket broker, but I didn't expect to pay double to play their "maybe we can get your tickets, and may be we can't, but you won't know until the last minute" gamble.