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A new veterans' site called Vets.gov (https://www.vets.gov/) claims to be affiliated with the U.S. Department of Veteran's Affairs. In order to set up an account and sign in to the Vets.gov website, the user must set up an account with Id.Me (https://www.id.me/) and provide a lot of personal information including a driver's license or U.S. Passport number. I have seen quite a few negative reviews of Id.Me online as a "scam" and a "ripoff."
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Jack R.'s review of ID.me earned 26 Very Helpful votes
Jack hasn’t received any thanks yous.
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Empty.
I fixed multiple account issues. Verified I'd now stuck in loop of " somethings not right/...
Concept is great. Hard to get to IRS signin acct. Hard to use a security app like 1Pass due to...
Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
IDme Social Response Team