HORRIBLE SERVICE
If I could give less than a star, I would. This site is so horribly unprofessional and bad, it never gave me my revision on time and some how the writer couldn't follow an outline and the example was given to him in the instructions as well. He refused to revise it accordingly and still is arguing me about how I'm wrong... WHAT? So now I submitted a complaint and opened a case on the submission. I'm 2 days late on the assignment and the writer wanted to argue how he needs another 24 hours for a revision he continues to tell me how I'm wrong. And when I go to the chat area, all they tell me is to email the writer and when I do, I get told I'm wrong about self explanatory instructions that were submitted and he couldn't follow. Nobody helps because we're all playing tag.
HORRIBLE SERVICE!
My chat with a representative who was uncooperative:
A representative will be connected, please be patient.
Sabastian Young enters the chatroom.
-Sabastian Young 10:50:43 PM
Hello Jackie, my name is Sabastian Young, how may I help you?
-jackie 10:50:53 PM
I would like to know where my revised submission is PHOC-*******
-Sabastian Young 10:51:10 PM
Let me check
-jackie 10:51:58 PM
I was suppose to have it 5 hours ago and the representative assured me I would have it with in the hour and I still don't have it so I want to know what is going to be done as compensation because I can no longer use this after I've requested several revisions for the past week and I still don't have what I paid for
I would like to know the name of the website where you submit a review about your site
Hello
What is the status on my work?
-Sabastian Young 10:58:23 PM
Let me check
-jackie 10:59:10 PM
I was suppose to have it 5 hours ago and the representative assured me I would have it with in the hour and I still don't have it so I want to know what is going to be done as compensation because I can no longer use this after I've requested several revisions for the past week and I still don't have what I paid for
-Sabastian Young 11:01:27 PM
Will you please wait and let me check
-jackie 11:15:49 PM
Hello?
-Sabastian Young 11:16:44 PM
Hello
Yes we writers are currently in a meeting so i am unable to get an update
-jackie 11:17:34 PM
What is the website to write a review on your site?
Oh, i got it. TRUSTPILOT
-Sabastian Young 11:19:41 PM
Writing a review will not help you the writer is confirming the status please wait
-jackie 11:20:39 PM
I know it won't help me because you will continue to write garbage work, but i will spread the word and help others to not go to your domain.
-Sabastian Young 11:20:41 PM
Your paper will be back by next 24 hours
-jackie 11:21:24 PM
Make sure to look for my review
After your meeting that is
Dear Jack! I didn't manage to find any orders under your name in our system. If it's your nickname, could you please provide me with your real name or number of all 4 orders to check the situation occurred. I will be glad to help you!
Alan, Customer Care Manager
E-mail: support@paperhelp.org
Toll-free: 1-888-318-0063