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jack r.

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Member since April 2020

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1 Review by jack

4/2/20
Buyer beware. This company has zero customer service for starters but the assembly of the eames chairs we bought were the real problem.

According to customer service:

These items are classed as self assembly and therefore we have no involvement with the assembly of this item.'

The bases of the chairs come pre-assembled. However, the nuts and bolts on one of the chairs were not tightened at all and when my pregnant wife sat on the chair for the first time, it collapsed and she fell to the floor.

Stone butterfly refuse to take any responsibility even though the chair was not assembled properly and that this poor workmanship caused the accident and injury.

Please don't buy anything from this company.

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