As a retired person on fixed income the last thing I want to do is to pay for a traffic ticket that I do not think I deserved. This company helped get my speeding ticket dismissed. I found the service to be efficient as I did not have to spend any time preparing anything or going to court. I just entered my information online and then followed the instructions to sign and send the documents to the court and it worked the verdict came back not guilty which makes me happy that I will get a refund from the court. That is money I can use. Karen provided me with good service and answered all my emails. I give them an A+.