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Jack M.

2
Level 2 Contributor

Contributor Level

Total Points
562

2 Reviews by Jack

  • IMVU

3/9/19

This is a site that allows hackers and scam artists to run rampid in their system while legitimate users are hassled for no good reason! I was a member in good standing for over a year in this dump! And because someone didnt like that my rooms were becoming popular my account was disabled! They are thieves and scam artists, overcharging for stuff and doing what they want to do, not what is right! I wouldnt go back to them now if my life depended on it!

  • ProChatRooms

2/18/14

This is a copy of a letter posted in their forum I wrote to them:

I just wanted you guys to know...
I was going to upgrade to version 8.1 as of 3 days ago...
I was going to not only buy the video chat but also was going to buy the login gallery plugin, the Advertising plugin, the share files plugin AND if that isnt enough I was also going to sign up for the monthly $20.00 video hosting as well... but... I needed a few questions answered... I sent 6 messages through direct email... tickets and forums... and no one ever responded!
Therefor you lost a big sale! I waited for 3 days for an answer and no one ever responded.
So what choice was I left with?
I went to a whole new chat system!
Visichat!
Bought it outright, installed it and have to say it blows Prochatrooms away!
They got you beat, not by a mile, but by 10 miles! It is state of the art flash based and it is gorgeous! I love it.
You could have had my business but you decided I wasnt important enough to answer, well now you get nothing from me!
I admit I was upset when you first decided to start charging people for plugins on the new version 8, and I was not going to upgrade at all, but after thinking about it, I thought well you know, these guys work hard on these plugins to design it for a pretty decent looking system so fine, I will pay for the plugins and get a nice system to offer to my users, but after being totally ignored and tossed to the side like I didnt matter in the least to anyone in Prochatrooms, I thought to myself, do I really want to do business with people who treat people like this? No I absolutely do not!
Im a business man, not one of your website kids in their 20's with a hobbyist chat to entertain their friends and buddies,
( No one take offense - I dont mean it in an offensive manner, it's just an example)
I am a 53 year old man running a professional business on a professional site and use chat as a professional tool
( Im in the music entertainment business)
And the people Im associated with in my industry WOULD HAVE been hearing the name ProChatrooms.
You might be saying so what, who do you know?
Ever heard of Bobby Vinton? Pat Boone? Tommy James from Tommy James and the Shondells? How about the 5th dimension? Any of those names ring a bell?
These are people I do business with!
And now they will hear the name VisiChat, not ProChatrooms!
You blew it!
I have version 7 on my website as a backup and will use it ONLY in an emergency if my NEW chat system goes down, I have that right because I paid the fee to have it licensed to my site and unless you refund me my money, I will use it when I want and how I want or not use it at all.
I highly doubt that the NEW techs I am dealing with however will allow the server to go down or the new chat I just bought to not work, because they have ONSITE tech support 24 hours a day, 7 days a week, which sadly is more than I can say for ProChatrooms!
Hope your happy with your choice to ignore your customers!
You must be pretty wealthy to not have to worry about making money huh?
Good Luck and GoodBye!

John Michaels
Owner
BullsEye Radio Broadcasting
All Oldies - All the time!
Proudly using VISICHAT - A state of the art flash videochat system

Thumbnail of user jeffl44
Jeff L. – ProChatRooms Rep

Hello John,

Firstly, sorry for the late reply we have only recently been made aware of this website. As you are already aware we have recently experienced issues with our emailing systems details of which are publicly available on our website news page so our customers were kept informed at all times.

We are sorry that you feel our services did not meet your expectations. Our customer satisfaction rate is over 99% (based on negative feedback compared to our sales total in the last 7 years).

If you would like to contact us we would be happy to assist you.

Best Regards,
Jeff

Jack Has Earned 390 Votes

Jack M.'s review of ProChatRooms earned a Fraud Buster vote

Jack M.'s review of ProChatRooms earned 3 Very Helpful votes

Jack M.'s review of IMVU earned a Well Said vote

Jack M.'s review of IMVU earned 385 Very Helpful votes

Jack Has Received 1 Thank You

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patrica p. thanked you for your review of IMVU

“I played this game for 8 years I stopped for a few months, when I tried my password it didn't work. Contacted the game 5 times! Absolutely no help! I lost all of my things I paid for, over 300k in credits yep it sure is a scam!”

Jack Has 1 Fan

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david b.
28 Reviews
138 Votes

Jack is Following 1 User

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Jeanne L.
1 Review
0 Votes

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