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Jack K.

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2 Reviews by Jack

New Era Hats

  • New Era Hats

“Terrible Customer Care”
2/23/24

I ordered a cap for my son - I saw they had the wrong shipping address - can't call only emails - guess what - they don't answer emails promptly - by the time they did the cap was sent out to the wrong address. To which they said oops, you should read our website about wrong addresses. Really, you can't call, you don't answer emails - what are you supposed to do. Stay away from them.

Products used:
Cap

Service
Value
Shipping
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We Heart It

  • We Heart It

“Shoot- I've been had!”
9/27/19

I ordered a scale from this place. 3-5 day delivery - it's been 14 days - nothing. I've emailed 5 times - nothing. And, try to call them - they list no phone number. Don't even think of using this site.

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