Jack J.’s Reviews of TopCashback & more

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Cash Back

“Do not use top cash back, you will not get paid”

5/9/19

Don't take a chance on using top cash back, you will not get paid out. They come up with every excuse every time as to why you weren't paid. Start with oh you didn't click through our website, um yes I did here's the proof. Oh you used a promo code, no I didn't use a promo code, oh then you didn't clear your cookies, yes I cleared my cookies here's the proof, oh then you used a different account, um no again here's the proof, oh let me check further for you... as time and time - months and months go by... let me nudge this shat more... more time goes by, oh let me contact the retailer... unfortunately the retailer didn't approve the transaction. Sorry. LOL... this will happen. So I contacted the retailer... the retailer didn't know who top cash back was but they knew Ebates. They looked into top cash back and told me they would not recommend them. When you try to use top cash back u can't use another cash back site and you lose out on that cash back for that purchase. You also can't believe the positive reviews from trustpilot because businesses pay for people to review to improve their SEO search engine. It's on their website. This is the biggest joke and scam.

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TopCashback S. – TopCashback Rep Over a year old

Hi Jack,

We aren't coming up with excuses but rather providing you with tips and suggestions as to why this could be the case when it comes to cashback being declined. We don't receive specific reasons from the retailer but we do our best to point out why it could have happened to it can help prevent issues in the future.

Whilst I understand it's still frustrating not to receive your cashback, we can only pass on the amounts that we receive from the retailer and if they decline a cashback amount, we can only repeat what we've been told. Also, nudged help us to organise what takes priority on delayed claims that need resolving, they do not mean a response will be given and we do mention this on our site. If you would like an update then please post a message to the claim instead and we will respond within 24 hours.

I hope this helps but any further questions are more than welcome.

Thanks,
Jack