We're sorry to hear what happened. We Newchic always consider customer as first priority. In your case, please kindly reflect it to the after-sale customer service via the link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 with some photos of the item showing the problem, as well as the SKU sticker and the shipping label. We will offer you a reasonable solution. Thanks in advance.
Best regards,
Newchic team
Jackie Has Earned 3 Votes
Jackie S.'s review of NewChic earned 3 Very Helpful votes
Dear Jackie S.,
We're sorry to hear what happened. We Newchic always consider customer as first priority. In your case, please kindly reflect it to the after-sale customer service via the link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 with some photos of the item showing the problem, as well as the SKU sticker and the shipping label. We will offer you a reasonable solution. Thanks in advance.
Best regards,
Newchic team