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Jackie S.

  • 1 Review
  • 3 Helpful Votes
  • 1 Thank You

Experience: Shopping

Member since October 2019

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1 Review by Jackie

Verified purchase

I ordered numerous item's one evening and was looking them over and noticed a hair dryer that was not what would work out for me and tried to cancel it. That's when i was put thru the wringer, I was not getting my money back or credit or anything! I had just bought $160 worth of stuff and no exchange! I canceled my account and now can't see what I bought before or now. They will not let me back into Topphatter. They are unreachable by all means!

Angelique C. – Tophatter Rep

Hi Jackie,

Thank you for your review. We hope every shopper will be delighted with every purchase, but understand that not everything can be perfect. If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Because your account is canceled, please contact our support team at help@tophatter.com

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

Warm Regards,

Jackie Has Earned 3 Votes

Jackie S.'s review of Tophatter earned 3 Very Helpful votes

Jackie Has Received 1 Thank You

Nancy H. thanked you for your review of Tophatter

“I bought a handbag that was the size of a very small make-up bag that arrived damaged. It was broken and when I wanted a refund I was denied. Two times this happened to me when my items arrived today.”

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