The clothing reeked so heavily of performed laundry detergent that I couldn't try it on, I got a headache just opening the box. Wasn't much of a loss because they completely ignored my style and color preferences. I made this purchase because I'm interested in being eco-conscious so clothing doused in chemical products doesn't fit the bill. Also very inconsiderate of them to use products that cause medical problems for people with asthma, chemicals sensitivities, and female reproductive systems.
Hi Jackie—we're truly sorry to hear that you had this experience. We have strict quality and acceptance standards that we always try our best to uphold, we often reject items from Clean Out Kits for having strong odors. If you need any assistance with returning your items please reach out to support@thredup.com. If you would like to provide your stylist with feedback for future Goody Boxes this can be done from within your account. Thank you.