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JACKIE O.

Contributor Level

Total Points
86

1 Review by JACKIE

  • Dr. Leonard's

3/11/20

I have ordered 4 different sizes of the same stock number of shoe trying to find the right fit. Finally after getting a pair that fit, I ordered 2 more pair of that very same stock number. Nope, now they are different again. I have on the pair that fit, I ordered that same stock number and size. Now, the new ones are much too small. They change the sizing every time. You cannot order to fit you the same way twice. Their "Customer Service" can barely speak English let alone understand the words you are saying to them. When I told the guy I wasn't happy they were charging me $7.99 to ship 3 pairs of shoes back, he told me not to worry they would charge me $9.99 to return them. Is that supposed to make me feel better about making a return? $2.00 more because I mentioned the return shipping? Waste of time, of money, and a terrible company to try to work with. I like the shoes I bought, and I wish i could find them someplace other than here. By the way, Carol Wright is a sister company and equally as awful to try to do business with. They both use foreign people to answer their phones, and they don't speak well or understand at all.

JACKIE Has Earned 6 Votes

Jackie O.'s review of Dr. Leonard's earned 6 Very Helpful votes

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