I ordered various items in November 2016. Two turned up but eight didn't arrive and website confirms not in transit. Yet Dresslily will not respond to email and have not updated items as in transit. AVOID at all cost no matter how tempted.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
The shipping time depends on the shipping method.
Unfortunately, for the shipping method you have chosen, there is no international tracking number available. Usually with this service, the shipping time is between 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.
Best regards,
Dresslily Customer Support Team
Jackie Has Earned 9 Votes
Jackie O.'s review of DressLily earned a Fraud Buster vote
Jackie O.'s review of DressLily earned 8 Very Helpful votes
Dear Jackie,
Thank you for your message.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
The shipping time depends on the shipping method.
Unfortunately, for the shipping method you have chosen, there is no international tracking number available. Usually with this service, the shipping time is between 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.
Best regards,
Dresslily Customer Support Team