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jackiem490

JACKIE M.

Contributor Level

Total Points
80

1 Review by JACKIE

9/20/21

My Trip id is *******94118
Cleartrip has the worst customer service, i had book my flight with them, they them self changed the ticket without my confirmation and when i was not happy with the changes, i cancelled and asked for the refund, its being more then 6 months now, until now they havent refunded and everytime i call they have the same answer, we dint got the money form airline, once airline pays us we will pay you back. Its better to pay double to the airline then to book with cleartirp.

Tip for consumers:
Cleartrip has the worst customer service, i had book my flight with them, they them self changed the ticket without my confirmation and when i was not happy with the changes, i cancelled and asked for the refund, its being more then 6 months now, until now they havent refunded and everytime i call they have the same answer, we dint got the money form airline, once airline pays us we will pay you back. its better to pay double to the airline then to book with cleartirp

Service
Value
Shipping
Returns
Quality
nikhilg17
Nikhil G. – Cleartrip Rep

Hi Jackie M,

We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.

- Cleartrip

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