jackie l.

Dealing with Shutterfly has been a borderline nightmare this month and I should be getting paid for this based on the amount of time I have spent dealing since it is almost the same as a full time job. Instead I get to attempt multiple times and fail to pay them. Actually they ran the credit card but didn't place the order so many times that my husbands credit card was flagged and cut off. Luckily he noticed this while trying to buy groceries with our 1 and 2 year olds. After spending almost an hour on the phone with them to try to resolve the issue after 8 days of them not resolving the issue in writing I thought I was finally getting somewhere only to have them hang up on me and immediately encounter the same problem. The absolute worst and I would never use them again. Also in case you are curious their mobile app and desktop site are not meant to communicate. Why would any company even bother building something like that now.