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Jackie L.

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1 Review by Jackie

EntirelyPets

  • EntirelyPets

“"In Stock" items backordered, then they ask for more money AFTER it supposedly shipped!”
2/17/20

Terrible order experience with EntirelyPets.com. Jan 21 - placed order for "in stock" item with original shipping of $5.95. Jan 21 - received backorder notification. Jan 23 - received another backorder notification. Jan 29 - my credit card was charged for order. Jan 30 - received shipment notification. All sounds good so far, right? Feb 3 - received email asking for extra $27.88 for shipping. My total order with original shipping was $33.97, so this would nearly double my order! In the meantime, I have been out of a product that I was expecting should have already came so buying small packages at a local shop to get by. This is bad business practices. After this, I immediately ordered from PetCo and got the items within 3 days - with free shipping, too! I would never recommend EntirelyPets.com.

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