I placed an online order for cable wires for my generator from Ordertree.com. Found out the next day I didn't need the parts. Based on the negative reviews on the company's slowness to ship out items, I was confident I had time to cancel the order since it was only the next day. Couldn't cancel because parts were already shipped, I was provided a tracking number and it came within the 2 days promised. Can't fault them for prompt service. Will keep the items rather than pay to ship them back and a restocking fee.