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Jack H.

Contributor Level

Total Points
80

1 Review by Jack

  • Justfly.com

4/15/19

After completing my purchase of my flight to Lisbon from Miami, I received an email confirming my purchase. 5 minutes later I get another email claiming that my credit card has been charged $44 for seat selection. I called and complained about not requesting a seat other than the free option. They refused to credit my account claiming that all details are final after payment. They had script and stuck to it... even the supervisor had it down verbatim. I then realized that this process was part of the scam. I was so pissed that I cancelled my flights incurring a $75 fine just to get my money back just to not have to give them my business. Total rip off. Beware of the grift

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